How We Screen Your Rental Applicants

We work hard to find the right tenant for your investment

At Gemstone Solutions Property Management and Realty, we work to lease your investment property efficiently without compromising the quality of the resident selection process. Our focus is not simply on filling a vacancy quickly, but on identifying the right tenant for your property. Taking the time to place a well-qualified resident helps protect your investment, reduce avoidable risk, and create a more positive rental experience for owners and tenants alike.

A successful lease begins with disciplined screening. While some may rely only on a basic credit check or employment confirmation, our tenant screening process is designed to provide a more complete evaluation of each applicant. We apply consistent standards and review multiple factors to support better leasing decisions and stronger long-term outcomes.

Our screening process may include a credit check, employment verification, debt-to-income review, eviction history check, criminal background review, and landlord reference calls. By gathering and assessing this information carefully, we are able to look beyond a single data point and evaluate the overall strength of the application.

Our approach to tenant screening is comprehensive, professional, and proven. Rather than making decisions based on credit score alone, we consider the full applicant profile to help owners secure qualified tenants, protect property value, and support more stable tenancy. This process is a key part of our commitment to reliable property management, risk reduction, and exceptional service.

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Owner or Renter?

As Your Nashville Property Manager, We Take Care of Everything.

Marketing

Our Nashville property management team performs a data‑driven market analysis, provides professional photography, floorplans and 3D tours with targeted online and local advertising to price properties competitively, reduce vacancy time, and maximize owner returns while protecting long‑term asset value.

Tenant Screening

We use consistent, fair, and legally compliant screening criteria — including credit checks, criminal history, eviction checks, income and employment verification, and rental reference checks — to place responsible tenants who respect your property and reduce turnover and risk.

Rent Collection

We enforce on‑time rent through secure electronic payment options, automatic reminders, and strict late fee policies, with transparent accounting and timely owner disbursements so you receive reliable cash flow and fewer delinquencies.

Maintenance

We document property conditions at move‑in and move‑out, coordinate timely routine and emergency repairs with vetted local vendors, and perform preventative maintenance to preserve condition and minimize costly capital expenditures.

Financial Reporting

Access clear, tax‑ready monthly statements and real‑time owner portal reporting that track income, expenses, and performance metrics — giving you the transparency and data you need to measure returns and make informed investment decisions.

Eviction Protection

If an eviction becomes necessary, we provide legal guidance, handle the process to ensure compliance, to help protect your investment and limit financial exposure.

Nashville Property Management Guarantees

Rest Easy Knowing We’ve Got You Covered.

30 Day Rental Guarantee

If we are unable to lease your home in 30 days or less we will give you ONE month management free! This means we will WAIVE your first month management fee.

Results Guarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move in inspection...all before we get paid anything.

Leasing Guarantee

Our leasing guarantee states that if a tenant does not fulfill at least 10 months of a lease term, we will find you a new tenant for free.

Pet Guarantee

For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.

Nashville Property Management

We Eliminate the Stress of Property Ownership