Collecting Rent For Your Investment

We make sure you get paid on time, every time

Collecting rent should not feel like a guessing game. At Gemstone Solutions Property Management and Realty, we make rent collection simple, consistent, and professionally handled so you can get paid without the stress of chasing tenants down yourself.

When a resident goes past the lease grace period, we step in quickly with the proper late rent notices and follow the lease terms closely. Our team handles late fees, tracks outstanding balances, and knows how to respond when payment issues turn into something more serious. If a tenant stops paying altogether, we help guide the next steps, support the legal process, and work to get your property re-rented as fast as possible.

We also make it easy for residents to pay rent online through their secure tenant portal, available 24/7. That convenience helps encourage on-time payments, gives everyone a clear record of transactions, and allows us to send your rental payout promptly once funds have cleared. It’s one more way we help property owners across Franklin, Nashville, Brentwood, Spring Hill, and Middle Tennessee enjoy less stress and more freedom.

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Owner or Renter?

As Your Nashville Property Manager, We Take Care of Everything.

Marketing

Our Nashville property management team performs a data‑driven market analysis, provides professional photography, floorplans and 3D tours with targeted online and local advertising to price properties competitively, reduce vacancy time, and maximize owner returns while protecting long‑term asset value.

Tenant Screening

We use consistent, fair, and legally compliant screening criteria — including credit checks, criminal history, eviction checks, income and employment verification, and rental reference checks — to place responsible tenants who respect your property and reduce turnover and risk.

Rent Collection

We enforce on‑time rent through secure electronic payment options, automatic reminders, and strict late fee policies, with transparent accounting and timely owner disbursements so you receive reliable cash flow and fewer delinquencies.

Maintenance

We document property conditions at move‑in and move‑out, coordinate timely routine and emergency repairs with vetted local vendors, and perform preventative maintenance to preserve condition and minimize costly capital expenditures.

Financial Reporting

Access clear, tax‑ready monthly statements and real‑time owner portal reporting that track income, expenses, and performance metrics — giving you the transparency and data you need to measure returns and make informed investment decisions.

Eviction Protection

If an eviction becomes necessary, we provide legal guidance, handle the process to ensure compliance, to help protect your investment and limit financial exposure.

Nashville Property Management Guarantees

Rest Easy Knowing We’ve Got You Covered.

30 Day Rental Guarantee

If we are unable to lease your home in 30 days or less we will give you ONE month management free! This means we will WAIVE your first month management fee.

Results Guarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move in inspection...all before we get paid anything.

Leasing Guarantee

Our leasing guarantee states that if a tenant does not fulfill at least 10 months of a lease term, we will find you a new tenant for free.

Pet Guarantee

For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.

Nashville Property Management

We Eliminate the Stress of Property Ownership